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[3A1-GS-5-04] Empathy for the robot facilitated by the assembly process
Keywords:human-agent interaction, empathy, IKEA effect
Robots are used in a variety of environments, including factories, homes, hospitals, and schools. In some of these environments, robots are assembled by people before being used. At this time, people find more value in the robot than if they simply purchased it (IKEA effect). The more widely robots are used, the more important it becomes to improve the relationship between people. We focused on the IKEA effect before and after assembly work as a way to improve the relationship between humans and robots. In this study, we experimentally examine the effects of the working relationship before and after the assembly task and between participants on the robot, which is the object of empathy. The results showed that participants showed high empathy after assembling the robot.
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