The 7th domestic Conference of Society for Serviceology

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Oral Presentation

Oral 10
Employee

Sun. Mar 3, 2019 3:30 PM - 4:50 PM Room B (West Bldg. 9 W934)

Chair: Chihiro Morito (University of Marketing and Distribution Sciences)

3:50 PM - 4:10 PM

[B-10-02] 従業員満足度に着目したサービスシステムの設計に関する研究

*Shota Tsuchikura1,2, Nariaki Nishino1, Takeshi Takenaka2 (1. The University of Tokyo, 2. National Institute of Advanced Industrial Science and Technology)

Keywords:Employee satisfaction, Service design, Multi-agent simulation

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