The 11th domestic Conference of Society for Serviceology

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Organized Session

Academic Sessions

OS2：サービス・ケイパビリティと産学の課題 (Theory SIG)

Wed. Mar 8, 2023 11:05 AM - 12:20 PM Room A (International Conference Hall I)

[A-1-2-5] Service Capability and Trustworthiness

*Hisashi Masuda1, Miwa Nishinaka2 (1. Kyoto University of Foreign Studies, 2. Kagawa University)

Keywords:Service Capability , Trustworthiness, Trust, Organization

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