The 11th domestic Conference of Society for Serviceology

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Poster Presentation

Academic Sessions

ポスターセッション

Wed. Mar 8, 2023 1:50 PM - 3:20 PM Room C (Poster/Demo) (International Conference Hall III)

[P-15] The Impact of Consumer Diversity on Collective Knowledge Formation

The Example of Review Scores

*Niiju Mita1, Nariaki Nishino1, Hiroki Takahashi1 (1. The University of Tokyo)

Keywords:Collective Knowledge, Online Reviews, quality, Bias

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