The 11th domestic Conference of Society for Serviceology

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Poster Presentation

Academic Sessions

ポスターセッション

Wed. Mar 8, 2023 1:50 PM - 3:20 PM Room C (Poster/Demo) (International Conference Hall III)

[P-16] The role of Dialogic Organizational Development in service design

A case study on service consulting : Action research

*ayako nishioka1 (1. kyoto university Graduate School of Manegment)

Keywords:Dialogic organizational development, Customer-orientation, Voluntary involvement

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