[4Xin2] Poster session 2

[4Xin2-56] Proposal for Special Fraud Training Tools Utilizing Generated AI 1

Evaluation for Special Fraud Training Tools Utilizing Generated AI

〇Kenta Ide¹, Hina Ikeda¹, Megumi Chikano¹, Kohei Yoshino¹, Takeshi Konno¹, Masayuki Kiriu² (1.Fujitsu Limited, 2.Toyo University)

Keywords:fraud crime, Generative AI

The damage caused by special fraud is serious. In order to prevent such scams, simulations are being conducted. However, most of these simulations are in the form of one-way listening to a voice recording of past crimes, which is less realistic. In this paper, we propose a fraud training tool with a fraud simulation function that enables role-playing of conversations with AI trainer and a feedback function that presents risks based on the mental and physical state during the experience. To evaluate the tool, we conducted an experiment in which 28 elderly people experienced the special fraud training tool. As a training effect, crime prevention awareness was evaluated based on questionnaire data. It was suggested that the training effect was higher when the feedback function was also experienced than when only the fraud simulation function was experienced.