[1A] Design Science Research Section "Multispace Design Model, Design Theory and Methodology"

[1A-04] Service design as a boundary object

From designing to deliver to designing for a project

*Atsushi Hasegawa¹ (1. Concent, Inc.)

Keywords:Boundary object, Service design, Social innovation

In recent years, the role and importance of boundary objects have been recognized in various fields. Furthermore, the use of boundary objects in design is an essential issue in the coming era of social innovation, in which diverse people will collaborate. This paper proposes a perspective that considers service design itself a boundary object for collaboration and discusses its significance.