The 6th domestic Conference of Society for Serviceology

Presentation information

Oral Session

Session 1 Service quality, Customer satisfaction, Loyalty

Sat. Mar 10, 2018 3:00 PM - 4:30 PM 1153 (Liberty Tower 15F)

Chair: Shoji Yamamoto (Kwansei Gakuin University)

3:00 PM - 3:25 PM

[1-1-01] Studying Key Factors in Elderly Care for ICT and RT development

*Ken I Fukuda1, Hiroshi Nishikiori2, Takuichi Nishimura1, Takeshi Takenaka1 (1. AIRC, AIST, 2. MS&Consulting Co,.Ltd.)

Keywords:elderly care, service system, robot technology for elderly caer

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