Efficiency improvement and work standardization of airport handling counter service

Presentation information

Oral Presentation

Sat. Mar 2, 2019 2:30 PM - 3:50 PM Room B (West Bldg. 9 W934)

Chair: Takashi Okuma (AIST)

2:50 PM - 3:10 PM

*kousuke shimizu¹, Noriaki KUWAHARA², Yuichi ADACHI² (1. Broadleaf Co.,Ltd., 2. Kyoto Institute of Technology)

Keywords:Service Business Improvement, Use of voice data, industrial engineering

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